purplebuddhaproject

My Account

Shipping + Returns

How much does shipping and handling cost?

Shipping and handling costs may vary depending upon the rates offered by our shipping carriers and promotions we may run. Please check Purplebuddhaproject.com for current shipping rates and/or any promotions we may be offering. Purple Buddha Project reserves the right to change its shipping policies at any time.

The shipping methods offered during checkout will differ based on your shipping address and number of items being ordered.

What is your return policy?

We accept unused items purchased exclusively from PURPLEBUDDHAPROJECT.com that are received by us within 60 days of your order date.

In order for us to process your return, we must receive your item(s) within 60 days of your order date. Please account for the time it takes for the carrier to ship your item(s) back to our warehouse in West Valley City, Utah

Gift Cards and E-Gift Cards are Final Sale and are not eligible for return. Additionally, any items marked Final Sale are not eligible for return.

What about my refund?

If we receive your return within 60 days, you can choose to receive your refund to your original payment method or Purplebuddhaproject.com store credit. In order for you to receive your refund back to your original payment method, we must receive your items within 60 days of your order date. Once we receive your item(s), please allow 5-7 working days for us to process your refund.

  1. If you paid with a Purplebuddhaproject.com gift card or Purplebuddhaproject.com store credit, you will receive the money back as Purplebuddhaproject.com store credit. Your Purplebuddhaproject.com store credit will go back into your Purplebuddhaproject.com account.
  2. If you paid via PayPal, your refund will be issued back to your PayPal account. If you paid with a credit or debit card, your refund will be issued back to your card. The time it will take for your refund to post to your bank account, PayPal account or credit card will vary.
  3. Please note that your refund will appear as an individual credit for each item returned, so you may see multiple credits on your credit card/bank/Paypal statement if you are returning multiple items.

Does Purple Buddha Project offer free shipping on returns?

If you are shipping your return from within the continental United States, we provide you with a free UPS return shipping label.If you are outside the continental United States (i.e. Alaska, Hawaii, Puerto Rico or Australia), you must return the item(s) back to us at your own cost as we cannot provide a free shipping label.